Department/Program: Everybody Builds (EBB)
 Link to apply:  Retention Case Manager
Location: Philadelphia, PA Travel required: Some
Salary range: $55,000 – $65,000 Position type: Full Time

Program Summary

Everybody Builds is a nonprofit organization launched in early 2023 designed to diversify the construction industry in Philadelphia. Working in partnership with the region’s leading developers, property owners, contractors, trade associations and unions, we align market opportunities with workforce development, preparing diverse workers and workers to play a central role in the city’s growth.

Position Summary

The Retention Case Manager (RCM) is a full-time, mission-critical role within Everybody Builds’ workforce programming team. This position is at the heart of our supportive services, a program designed to reduce attrition and build long-term success for early-stage union apprentices, with a particular focus on first-generation tradespeople and graduates of pre-apprenticeship programs (WINC, CARP, SSSPAP, YOACAP, Rebuild, and others).

The RCM provides direct, 1-on-1 case management and coordinates the supportive services, stipend disbursements, and wraparound resources that help apprentices overcome barriers before they become reasons to leave the trades. This role also serves as a key relationship manager, maintaining consistent, professional communication with union partners, contractors, employers, and community-based service providers on behalf of program participants and Everybody Builds.

This is a relationship-driven, detail-oriented role for someone who brings both warmth and structure to their work. We are looking for someone equally comfortable building trust with an apprentice navigating hardship and presenting a progress update to a union business agent.

 

Full time benefits package including:

●        Medical, Dental, and Vision ●        Short-term Disability (STD)
●        Long-term Disability (LTD) ●        Employee Assistance Program (EAP)
●        403(b) Retirement Plan ●        Life Insurance
●        Flexible Spending Accounts ●        PTO and 14 Paid Holidays per year
●        Supplemental Life Insurance

 

The candidate for this position may be subject to any of the following screenings as part of the pre-employment process: Motor Vehicle Report (MVR), PA Criminal Background Check, PA Child Abuse Clearance, FBI fingerprint, and drug/alcohol screen.