Housing Case Manager – Carlisle

• Function as part of the Case Management team to complete orientations & registrations for new Center for Hope-Carlisle intakes.
• Provide the full range of housing case management services to an assigned caseload of up to 38.
• Conduct participant assessments, schedule appointments, make recommendations, coordinate services, compile reports, and keep necessary records/ case notes.
• Create, maintain, update, and produce client charts, case notes, service plans, confidentiality agreements, and all other necessary documentation as required by the funder and administration.
• Establish and maintain referral relationships with services providers.
• Arrange County Assistant Office, Social Security, and other appointments to ensure timely and continued receipt of benefits.
• Schedule psychiatric evaluations, medical referrals, and outpatient treatment services.
• Identify social services resources for participants to make appropriate referrals.
• Make appropriate referrals to educational and vocational training programs.
• Attend weekly Team Meetings, monthly Participant Progress Review Meetings, and monthly All Staff Meetings.
• Attend funder, agency, and department training as mandated by compliance requirements and mutually agreed with management and funding agency.
• Attend and participate in company outreach events that support agency programs.
• Attend all mandatory staff functions.
• Other duties as assigned.

Knowledge, Skills, and Abilities

• Excellent oral and written communication skills.
• Strong organizational skills and ability to multi-task.
• Ability to work collaboratively.
• Basic typing abilities.
• Knowledge of Microsoft applications (Outlook, Excel, etc.).
• Some flexibility in work hours, including occasional evenings and weekends.

Education and Work Experience     

• Bachelor’s degree in Social Work or human services or related field
• 2-3 years of case management experience is required.
• Experience working with at-risk populations including but limited to; the chronically homeless, those suffering from addiction and/or mental health issues, those with a criminal history, intellectual disabilities, VETs, medically fragile, and adults 18 years or older.
• Basic typing abilities.
• Knowledge of Microsoft applications (Outlook, Excel, etc.).
• Some flexibility in work hours, including occasional evenings and weekends.

The candidate for this position may be subject to any of the following screenings as part of the pre-employment process: Motor Vehicle Report (MVR), PA Criminal Background Check, PA Child Abuse Clearance, FBI fingerprint, and drug/alcohol screen.