Supportive Services Coordinator

• Be trained on how to create an accessible program and collaborate with Site Director on developing an inclusive environment within their OST Program.
• Support Site Directors develop training plans for staff to ensure they have appropriate training in SEL, Behavior Management, Differentiated Learning, etc.
• Complete an intake to assess the needs of the students during the registration process or as referred by the Site Director or Parent/Guardian
• Participate in the development of a plan to support students engage in program successfully. The meeting should include youth, Site Director, Parent/Guardian, and others as needed.
• Monitor the implementation of the plan by checking in with Site Director, parent/guardian, youth
• Identify and coordinate program-level supports including staff training, technical assistance from Variety and PHMC, assistive equipment and technologies, and/or other materials to support students successfully.
• Document Plan and have available on site for review and updates as necessary
• Monitor student progress using student logs and or identify the need for additional supports
• Assist Student’s Family with registering them for services and supports with external service providers
• Inform Family of appropriate community resources
• Support the site director(s) with family engagement and outreach with respective case load
• Develop and maintain a resource directory for students and their families Advocate for student & families who use English as a second language to engage in the program and obtain translation supports
• Attend meetings, trainings and conferences as required • Complete other duties as assigned

Additional Information

The support services coordinator must also:

• Meet with YOACAP staff to discuss progress of students
• Help organize learning activities for students to develop and strengthen their academic and social skills
• Implement discipline techniques
• Attend staff meetings, mandatory trainings, & other YOACAP events
• All other relevant duties assigned by your supervisor

Competencies, Knowledge, Skills and Abilities

• Strong interpersonal and communication skills and the ability to work effectively with a wide range of students in a diverse community.
• Experience implementing trauma informed activities that support behavioral health or social emotional learning
• Ability to gather data, compile information, and prepare reports.
• Ability to monitor, assess and record student progress against accommodation plan, and adjust plans and services.
• Knowledge of community health care and vocational services.
• Ability to plan, implement, and evaluate service and accommodation plans for children.
• Problem solving skills and ability to multi-task

Education and/or Experience:

• BA/BS in Social Work or a closely related field (i.e., related fields are social services, sociology, psychology, theology, education, criminal justice, human services, and public administration)
• Experience in early intervention, early childhood special education, social work, early childhood education, child development, special education, family counseling, family studies, social welfare, psychology or other comparable social sciences
• One or more years of experience working with or providing services to children, families, or individuals with disabilities through care coordination or case management.
• Experience preferred working in a School/day program setting with students, facilitating meetings, and working in groups.
• Other preferred experiences are speaking and writing in a second languages (insert language for provider community); ASL, and skills related to cultural or adaptive areas are also preferred.
• Must be within possession of CPR/ First Aid/ AED Certification