Reunification Support Coach

• Facilitate parent engagement through email, text and telephone to engage parent/caregiver in ARC.
• Use motivational interviewing as a counseling technique to enhance the desire around behavior change.
• Integrate principles of high expectations and ability to adopt unbiased approach when working with parents.
• Build and maintain relationships with parents enrolled in ARC through a minimum of two scheduled in person and/or virtual meetings to participate in goal setting, planning and monitoring.
• Understand impact of executive functioning on parent capacity regarding goal setting and ability to maintain an effective working relationship.
• Has access to and/or ability to develop network of resources to support parent to address reunification barriers;
• Prepare written reports and submit to the assigned CUA team to provide updates on parent/caregiver participation level and experience at ARC.
• Provide parent/caregiver and assigned CUA team with written evidence of successful participation in ARC services, i.e. letters of service completion, certificate of service completion to be shared during Family Court hearings.
• Provide engagement and solicitation around ARC services to the public at Philadelphia Family Court in an effort to increase awareness about ARC and enroll eligible parents in services.
• Maintain accurate and timely record of parent engagement and interaction efforts in the ARC database, Penelope
• Actively participate in Mobility Mentoring and other ARC professional development opportunities to increase skills in partnering with parents/caregivers.
• Work collaboratively with assigned CUA as needed to address parent/caregiver needs and concerns.
• Complete parent referrals for services and resources.
• Review and update goal plans as needed to reflect ongoing parent/caregiver needs and progress.
• Perform all other duties as assigned.

• Bachelor Degree in Social Work, Human Services or related field required. Will consider an equivalent combination of relevant education and experience in lieu of a Bachelor’s Degree.
• A minimum of three years of case management or similar experience.
• Proficiency in Microsoft Office Suite.
• Highly organized with ability to effectively manage time and respond to deadlines.
• Excellent listening and communication skills.
• Experience in motivational interviewing preferred.
• Knowledge of the child welfare system is preferred.
• Demonstrated written and verbal communication skills including typing, writing and presentation.

The candidate for this position may be subject to any of the following screenings as part of the pre-employment process: Motor Vehicle Report (MVR), PA Criminal Background Check, PA Child Abuse Clearance, FBI fingerprint, and drug/alcohol screen.