Request for Proposal (RFP) for: Information Technology Managed Services (ARC)

May 16, 2019

Request for Proposal (RFP) for: Information Technology Managed Services

Contact for Request for Proposal: Lorraine McGirt, Program Director,



ARC is soliciting proposals from qualified service providers for Information Technology (IT) support services. IT is a critical component for the organization, and is used daily by every employee, contractor, partner, and end users to provide services to our clients. The qualified service provider will utilize a managed service provider approach to enable the ARC to significantly limit the footprint of on-site IT infrastructure, enhance IT effectiveness and quality of services, minimize its support cost, and maximize return on investment in IT. The outsourcing strategy has been designed to secure a broad and reliable range of services from either one or multiple service providers prepared to take the defined responsibilities for the tuning, reliability, and integration of ARC's information systems. The prospective service provider may provide in house cloud services or act as a broker with cloud service providers. A key deliverable for this work is a high level, scalable IT infrastructure.


RFP Issued May 13, 2019

Proposal Date June 3, 2019

Anticipated Award Notification June 10, 2019

Contract Start July 1, 2019

Proposal must be received no later than June 3, 2019 – 5:00 P.M. ABSOLUTELY NO EXCEPTIONS


Achieving Reunification Center (ARC) is an equal opportunity employer and is committed to equal opportunity in its contracting process. Auxiliary aids and services are available upon request to individuals with disabilities.

2019 IT RFP Achieving Reunification Center final.pdf585 KB