Reunification Support Specialist

Division / Program: 
Achieving Reunification Center (ARC)
Position Details
Opening Date: 
Thu, 08/22/2019
Program Summary: 
The Achieving Reunification Center (ARC), a non-profit entity, has served parent/caregivers with children placed in an out of home placement through Department of Human Services since 2005. The vision of the Achieving Reunification Center (ARC) is that all families with children in out-of-home placement have resources and referrals provided to them to achieve timely reunification.
Position Summary: 
The Reunification Support Specialist (RSS) provides ongoing support to the enrolled Parent/Caregiver (P/C) to successfully participate in ARC services as an important step in reunifying with their family. In addition, the RSS acts as an advocate on behalf of the P/C in the reunification process, assisting the P/C to work collaboratively with the assigned CUA and onsite ARC service providers to ensure that the P/C achieves and is able to maintain the level of self-sufficiency needed when the child/children return home.
Key Duties & Responsibilities: 
  1. Maintain constant communication and build rapport with enrolled P/C  through regular check in and P/C calendar development meetings to support successful participation in ARC services and effectively  prepare for upcoming Family Court  hearings;
  2. Ensure P/C has written evidence of successful participation in ARC services, i.e. letters of service completion, certificate of service completion to bring to Family Court hearings.
  3. Responsible for conducting telephone outreach to schedule the enrolled P/C for check in meetings. Complete referral to Outreach Unit in those instances where telephone contact is unsuccessful,  P/C does not report for check in meetings and/or is not actively participating in ARC services;
  4. Facilitate P/C calendar development process;
  5. Work collaboratively with assigned CUA as needed to address P/C needs and concerns, i.e. visitation;
  6. Complete referrals to on-site ARC service providers;
  7. Update goal plan as needed to reflect ongoing P/C needs as it relates to achieving self-sufficiency to successfully reunite with their family;
  8. Maintain case notes using the Strengthening Families Framework as a guide to document P/C progress at ARC.
  9. Complete reports for submission to Family Court and assigned CUA;
  10. Perform all other duties as assigned.
Education, Knowledge, Skills & Abilities: 
  • Bachelor Degree in Social Work, Human Services or related field required;
  • A minimum of  two years  case management or similar experience;
  • Proficiency in Microsoft Office Suite;
  • Highly organized with ability to effectively manage time and respond to deadlines;
  • Excellent listening and communication skills
  • Demonstrated written and verbal communication skills including typing, writing and presentation.
Contact Info
Contact Info: 
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