Residential Aide Supervisor

Urban Affairs Coalition
Division / Program: 
Position Details
Opening Date: 
Tue, 05/23/2017
Reports To: 
Program Manager/ Program Coordinator
Key Duties & Responsibilities: 
•Supervising Residential Aide Staff. Specific supervisory tasks include, but are not limited to, providing direction and instruction in the performance of duties, training, monitoring and evaluating work performance and recommending changes to improve work performance. Residential Aide Supervisors must meet individually at least monthly with Residential Aides to discuss work performance and develop and discuss progress in meeting performance goals. •Oversee the performance of Residential Aides’ standard tasks to ensure high quality and timeliness. Tasks include, but are not limited to:  Supervision of the clients’ conduct, personal hygiene, chores and compliance with the facility rules and regulations.  Completing all assigned data entry, accurately and timely.  Conducting facility checks before the beginning of a shift and noting deficiencies during the shift change.  Conducting body, premises and personal belongings searches.  Completing of written shift reports, incident reports, intakes, medication logs and other relevant documentation in a timely manner.  Supervising clients’ sign in/out and consumption of prescribed medications and providing clean bed linen, towels and clothes and toiletries when necessary and needed.  Conducting and documenting safety checks every 30-60 minutes including checks of fire doors and touring the building.  Maintaining orderliness and cleanliness inside and outside the facility.  Responding to emergency requests, changes in work schedule or assignments cooperatively and with flexibility.  Remaining aware of and conveying resident communications to appropriate Supervisors so preventive measures can be taken to maintain the health, safety and security of the residents, staff and facility.  Sharing observations and recommendations regarding the facility.  Notifying the Shift Supervisor of unusual incidents and completing appropriate documentation.  Maintaining building cleanliness, setting up and breaking down equipment and removing trash. • Observing, identifying and reporting problems promptly and recommending improvements. • Completing assigned data entry tasks, which may include attendance, submission of POS closings, and bed count assignments throughout every shift. • Confirming available bed and bed count data. • Reporting and documenting unusual incidents in accordance with required procedures. • Maintaining cleanliness inside and outside the facility. • Responding flexibly and cooperatively with emergency requests, changes in work schedules and/or assignment of duties and responsibilities. • Maintaining a medication management system in accordance with required procedures, including discard. • Managing the storage and disposition of discharged participants’ personal belongings in accordance with required procedures. • Performs related work as required.
Education, Knowledge, Skills & Abilities: 
QUALIFICATIONS: • High School Diploma or GED equivalent with a minimum two (2) years related experience in Human Services field, addiction/mental health treatment services, and/or homeless shelters, at least one (1) year of which shall have been in a supervisory capacity. • Must be able to frequently stand, walk, sit, and bend. • Must be able to visually observe residents: hear, understand, and interpret resident behavior. • Participation in general staff meetings, department meetings and training as directed. • Must have the ability to work with limited supervisory direction and experience interacting with diverse professional and support staff on a consistent basis. • Must be well organized, detail-oriented, tasks-driven and able to work independently and set daily priorities by maintaining a weekly as well as a monthly schedule. • Must possess strong verbal and written communication skills and willingness to assist whenever needed. • Must have valid driver’s licensing and motor vehicle record. • Criminal and Child Abuse clearances will be required. EXPERIENCE: 3 years’ experience working in a residential facility with individuals who may have challenges in the following areas: homeless, substance abuse and mental health or an acceptable combination of equivalent skills and experience.
Contact Info
Contact Info: 
Forward cover letter and resume to: Amy Han
Contact Person: 
Amy Han