Peer Outreach Support Counselor

Urban Affairs Coalition
Division / Program: 
Position Details
Program Summary: 

Self, Inc. is a non-profit organization that has been providing services to people for over twenty (20) years. We offer a broad range of essential housing, social service, drug and alcohol treatment, vocational and employment programs, all designed to help individuals achieve self-sufficient and productive lifestyles.  We provide these services to more than 7,000 individuals within the Philadelphia area.

Reports To: 
Peer Outreach Supervisor
Key Duties & Responsibilities: 
  • Responsible for engaging potential clients at various locations, including on the street, and performing assessments and/recording client contact information in a funder-required database. 
  • Responsible for evaluating and communicating concerns that may interfere with providing Peer Outreach Support conducting services in a timely manner in accordance with program and organizational guidelines.
  • Responsible for engaging clients at various locations, including on the street and recording relevant information, (i.e. full name, SS# DOB, etc.)
  • Responsible for transporting clients to and from shelters, recovery houses, clinic, detoxification centers, DPA offices, etc.
  • Responsible for assisting clients find shelter placement and referring clients to resources that provide showers, meals, clothing, and health examinations.
  • Responsible for seeing new clients twice a month and previous clients once a month and updating information in the funder-required data base.
  • Responsible for referring clients to outpatient treatment facilities, making referrals to DPW, Social Security Administration, PHA, OSHA, etc. in accordance with the medical insurance  guidelines.
  • Responsible for reporting vehicle maintenance needs to supervisors and maintaining daily travel log activity.
  • Participates in general staff meetings, program and departmental meetings and trainings as directed and needed.
  • Perform related work as required.
Education, Knowledge, Skills & Abilities: 


  • High School Diploma or equivalent with one (1) year of training and/or experience in homelessness, shelter management, clean/sober addiction, and outreach or substance abuse or an equivalent combination of education and experience.
  • Must be well organized, detail-oriented, tasks-driven and able to work independently and set daily priorities.
  • Must possess strong verbal and written communication skills and willingness to assist whenever needed.
  • Must have valid driver’s licensing and motor vehicle record.
  • Criminal and Child Abuse clearance will be required.


2 years’ of experience working in programs with residential facilities/properties and providing services to individuals who may have challenges that include homelessness, substance abuse and mental health, or have other barriers to self-sufficiency.

More Details: 

SHIFT: 7am – 3pm, 4p -12a Monday through Friday

During Weather Emergencies & Holidays: 10a-2p, 6p -12a    

Contact Info
Contact Info: 
Forward cover letter and resume to with "Peer Outreach Support Coach" in the subject line.