Parent Engagement Specialist

Division / Program: 
Position Details
Opening Date: 
Wed, 08/14/2019
Program Summary: 
The Achieving Reunification Center (ARC), a non-profit entity, has served parent/caregivers with children placed in an out of home placement through Department of Human Services since 2005. The vision of the Achieving Reunification Center is that all families with children in out-of-home placement play an active role in accessing necessary resources and supports to achieve timely reunification.
Position Summary: 
The Parent Engagement Specialist provides services to parent/caregivers who did not complete the enrollment process or fully participate in ARC services as outlined in the goal plan. The Parent Engagement Specialist primarily conducts home visits to build relationships with parent/ caregivers to reconnect them with ARC services.
Reports To: 
Intake Services Unit Supervisor
Key Duties & Responsibilities: 
  • Review all email requests for engagement services;
  • Review ARC database to determine prior contacts and/or utilization of ARC services;
  • Provide home visits to assess needs and encourage reengagement by working to understand barriers to service participation;
  • Offer resources to address issues to achieve goal of parent/caregiver returning to ARC;
  • Work  collaboratively  with  CUA  Team  members  when  appropriate  to  confirm parent/caregiver needs and obtain updated contact information as needed;
  • Work collaboratively with ARC team and onsite support service providers as needed to develop plan to address reunification barriers;
  • Complete ARC enrollment process including service referrals;
  • Facilitate parent/caregiver calendar development process;
  • Provide timely enrollment status of the ARC P/C to CUA teams, when necessary.
  • Maintain case notes using prescribed frameworks and models of practice; and
  • Perform all other duties as assigned
Education, Knowledge, Skills & Abilities: 
  • Bachelor Degree in Social Work, Human Services or related field required;
  • A minimum of  two years  case management or similar experience;
  • Proficiency in Microsoft Office Suite
  •       Highly organized with ability to effectively manage time and respond to deadlines;
  • Excellent listening and communication skills;
  • May need access to own vehicle, valid driver’s license (issued by state in which employee lives), safe driving record and proof of insurance;
  • Knowledge of social work values and child welfare services; and
  • Demonstrated written and verbal communication skills including typing, writing and presentation.
Contact Info
Contact Info: 
Forward cover letter and resume to: