Hotel Program Coordinator

Organization: 
VISIT PHILADELPHIA
Position Details
Opening Date: 
Fri, 08/18/2017
Program Summary: 
VISIT PHILADELPHIA® is our name and our mission. As the region’s official tourism marketing agency, we build Greater Philadelphia’s image, drive visitation and boost the economy. For more information about our work, please go to http://www.visitphilly.com/about/.
Position Summary: 
The Hotel Industry Relations & Tourism Development department directs, manages and coordinates the strategy to increase overnight stays. The department also serves as the main liaison between the hotel community and VISIT PHILADELPHIA. The Hotel Program Coordinator will provide support for the hotel program, including seasonal hotel packages, and provide departmental administrative support.
Key Duties & Responsibilities: 
The primary responsibilities for this position are as follows: General Hotel Program • Maintain hotel stakeholder database • Solicit hotel content and information for press and digital content produced on visitphilly.com • Fact check hotel-related information for press material • Create, monitor and share google alerts for area hotel news • Report to staff any updates on major hotel projects, new hotel contact information, and hotel promotions • Track and update hotel unit pages on visitphilly.com to ensure they are current • Track referral data and hotel page views from visitphilly.com • Maintain and keep current record of hotel developments • Solicit information from hotels in the development pipeline to create new unit pages • Audit Jack Rabbit/Book Direct booking widget weekly to monitor links • Audit hotel photography and create shot lists • Secure media rates for visiting journalist and special projects as needed • Secure complimentary hotel stays for promotions as needed • Collaborate with other hospitality organizations in the city to provide team-building opportunities for hospitality workers (i.e., GPHA’s Hotel Olympics and Whirl around Philly) • Arrange hotel familiarization tours for VP staff • Attend hospitality events (day and night) to network with people from the industry Hotel Packages • Track hotel sales weekly • Audit websites of participating hotels weekly • Coordinate on-boarding of hotels to the Visit Philly Overnight Hotel package • Ensure hotels offering the Visit Philly Overnight Hotel package maintain best practices and brand standards as determined by Visit Philadelphia • Manage hotel inventory/fulfillment of welcome kits • Create wrap-up reports per package season Hotel Initiatives Committee (HIC) • Coordinate HIC meetings o Manage meeting logistics (venue, invitation, guest list, etc.) o Coordinate staff presentations o Write and distribute meeting minutes Administrative • Process invoices and expense reports for department • Coordinate meetings for department • Answer visitor questions regarding general travel information, hotel reservations and stays (approximately 50 calls/emails per month) • Manage department contracts • Coordinate hotel mailings • Filing • Other duties as assigned
Education, Knowledge, Skills & Abilities: 
Qualifications • Excellent communication skills (written & verbal) • Strong organizational skills • Good relationship skills • Creative, organized and flexible • Ability to establish priorities and meet deadlines • Ability to adapt quickly • Proficient in Microsoft Office, Excel and PowerPoint, Google Docs • Understanding of Google Analytics • Passion for Philadelphia and the region • Hotel experience a plus Educational Requirements • BA or BS
Contact Info
Contact Info: 
Please send a cover letter, resume and salary requirements to: jobs@visitphilly.com. VISIT PHILADELPHIA is an Equal Opportunity Employer and we’re committed to diversity and equal opportunity in our recruitment and hiring. Qualified candidates of all backgrounds are welcome and encouraged to apply for this position. Thank you for your interest.