COVID-19 Temporary Housing Wellness Coordinator

Urban Affairs Coalition
Division / Program: 
Philadelphia Department of Public Health
Position Details
Program Summary: 

The Philadelphia Department of Public Health (PDPH), through its newly created Division of COVID-19 Containment, is responsible for monitoring COVID-19/SARS-CoV-2 exposure within Philadelphia and developing appropriate mitigation strategies. In order to do this, PDPH is expanding its surveillance and detection capabilities to ensure that cases of COVID-19 in Philadelphia residents are quickly identified and investigated. As the lead agency responding to this public health crisis in Philadelphia, this Division will also work to educate residents on COVID-19, develop policies to slow the spread of disease, manage isolation & quarantine sites, provide infection control guidance to healthcare institutions and work with partners to address other public health issues related to COVID-19 as they arise in the City of Philadelphia.

A large component of surveillance and response activities is isolation of ill individuals and quarantine of exposed individuals to ensure disease incidence remains low.  There are several challenges associated with isolation and quarantine measures for people who are experiencing homelessness, addiction, mental health conditions, intellectual disabilities and others.  PDPH, with other city agencies, has expanded capacity to provide temporary accommodation for these people to observe them through their isolation or exposure period.

Position Summary: 

The Temporary Housing Wellness Coordinator will be responsible for ensuring that visitors have what they need during their stay at PDPH isolation & quarantine sites. This position is responsible for providing personalized care to potentially medically complex individuals, ensuring that resident needs are met and that they feel comfortable during their stay. This person will serve as the main liaison between residents and PDPH, scheduling regular check-ins and ensuring a smooth transition into and out of our care.

This position is full-time, Monday through Friday, with occasional work after hours and on weekends to support response activities. The position is grant funded for a minimum of one year. Overtime compensation may be available based on evolving response.  Continuation of the position is dependent on sustained grant funding

Reports To: 
Isolation and Quarantine Program Manager
Salary & Benefits: 
Salary is commensurate with experience and qualifications. This position comes with a comprehensive benefits package consisting of medical and dental coverage, paid sick, vacation, and personal time, and a retirement plan.
Key Duties & Responsibilities: 
  • Provide each guest with information and materials that will be needed during their stay upon arrival
    • Develop a basket that can be placed in guest rooms with a packet of information, resources and materials that might be needed during their stay
  • Purchase and provide clothing, books, feminine hygiene products and other miscellaneous supplies that guest might need
  • Distribute clothing and supplies to guests and track PDPH supply to plan accordingly for purchases
  • Make sure that dietary restrictions and preferences are being accommodated when possible and work with food providers to ensure that meals are acceptable for guests
  • Complete daily check-ins on residents, working with Action Wellness and Department of Behavioral Health and Intellectual Disability Services (DBHIDS) to ensure that PDPH is aware of any concerns or health issues that guests might be experiencing
    • Work with medical providers to schedule appointments or acquire prescriptions if necessary
  • Coordinate with external agencies and the Training Coordinator to provide on-site staff trainings (i.e. Narcan training, de-escalation training, behavioral health, sensitivity training etc.)
    • Provide daily updates to staff working at the site on guests that require extra attention
  • Provide discharge materials and conduct outgoing surveys to asses guest satisfaction upon completion of their stay
  • Develop a system to track and monitor intakes and discharges
  • Log any care or accommodations that are made for residents and report any concerns to the appropriate staff  
Education, Knowledge, Skills & Abilities: 
  • A bachelor’s degree in a science-oriented field from an accredited college or university with an interest in public health or emergency management.
  • Two years of work experience in a professional setting preferred
  • Working knowledge of Microsoft Office applications
  • Attention to detail, excellent communication and organizational skills, and the ability to organize and present information effectively
  • Computer skills are necessary and should include the ability to access and navigate various databases and software programs following training
  • Applicants should be equally comfortable working individually and within a team environment that emphasizes interdisciplinary collaboration
  • Ability to interact appropriately and effectively with a wide range of persons
  • Strong critical thinking skills, excellent English language skills, including composition, grammar, and public speaking
More Details: 


This job may require moderate physical effort including lifting materials and equipment of less than 50 pounds and involves viewing a CRT or VDT screen 50 to 75 percent of the time.  The position may require some travel and occasional participation in off-site functions.  The position requires responding to public health emergencies and at times requires rapid turnaround of communications on short notice.

Contact Info
Contact Info: 
Forward cover letter and resume to with "COVID Wellness Coordinator" in the subject line.