Case Manager

Women Against Abuse, Inc. (WAA)
Position Details
Opening Date: 
Thu, 03/22/2018
Program Summary: 
WAA, a 501(c)3 nonprofit agency, is Philadelphia’s leading domestic violence advocate and service provider and among the largest domestic violence agencies in the country. The mission of WAA is to provide quality, compassionate and nonjudgmental services in a manner that fosters self-respect and independence in persons experiencing intimate partner violence and to lead the struggle to end domestic violence through advocacy and community education. With over 150 staff, WAA serves over 15,000 individuals each year through emergency residential services (2 - 100 bed safe havens and 15 transitional housing apartments), legal services, hotline counseling, aftercare community based services, prevention & education, and advocacy. WAA’s Core Values are Safety, Empowerment, Strength, Hope, Respect, and Integrity and we are committed to a work environment built on honesty, transparency, teamwork, accountability, and a high level of professionalism.
Salary & Benefits: 
Commensurate with experience as well as a generous, comprehensive benefit package.
Full time, Monday – Friday, 9am-5pm
Key Duties & Responsibilities: 
Duties and Responsibilities: Provides trauma informed case management support to residents and/or their children. Provide direct service links to external resources necessary to establish safe and more permanent housing and support, and assist in maintaining a welcoming, safe, and supportive community environment. Provides and coordinates counseling services for a caseload of clients, either adults or children. All responsibilities are implemented according to our mission and values and according to Agency standards, including the Sanctuary Model ®.
Education, Knowledge, Skills & Abilities: 
Qualifications: 1. A Bachelor’s Degree in social services or related field with some experience in direct service and/or advocacy is required; experience in a residential setting is strongly preferred.2. Demonstrated ability to work effectively with a diverse population is required. 3. Demonstrated ability to work effectively as a team member is required. 4. Demonstrated proficiency in communication, both verbal and in writing, is required. 5. Some experience in working on domestic violence issues is strongly preferred. 6. Proficiency in Spanish is strongly preferred. 7. Prior Case Management experience preferred. 8. Demonstrated skill in crisis intervention, conflict resolution, group facilitation and counseling is strongly preferred.
More Details: 
Location: Office in Northwest Philadelphia
Contact Info
Contact Info: 
For consideration, please send your cover letter, resume, and salary requirements to Human Resources,
Additional Application Info: 
We are an equal opportunity employer and are dedicated to promoting diversity and inclusion in the workplace. We encourage all qualified candidates to apply, which may include but is not limited to candidates of color, LGBTQ communities, veterans, and people with disabilities.