ASSISTANT COMMUNITY CRISIS INTERVENTION COORDINATOR

Division / Program: 
PHILADELPHIA ANTI-DRUG/ANTI-VIOLENCE NETWORK (PAAN)
Position Details
Opening Date: 
Wed, 10/10/2018
Program Summary: 
The Community Crisis Intervention Team concept is based on the work of PAAN's predecessor, Philadelphia’s Crisis Intervention Network. This nationally-recognized agency, founded in the mid-1970s, effectively addressed gang violence, drug abuse and drug trafficking and was credited with dramatically decreasing gang-related deaths in Philadelphia for over a decade. The Community Crisis Intervention Program (CCIP) aims to combat community violence in Philadelphia. The Model will use credible messengers who are indigenous to Philadelphia’s most violent neighborhoods as outreach workers with the mission of fostering meaningful relationships in these communities, steering those involved in criminal activities into alternative positive choices, mediating neighborhood conflicts, and responding to neighborhood crises.
Position Summary: 
The CCIP Assistant Coordinator reports to the CCIP Coordinator, and is responsible for assisting with administrative duties and other tasks assigned by the program coordinator. S/He will serve as a ‘day-time” liaison in order to manage open lines of communication with the community and CCIP. This person may occasionally be required to act in the role of the program coordinator in his/her absence. The CCIP Asst. Coordinator will also be responsible for inputting program data and preparing reports as they relate to the data. This position will be responsible for researching and identifying community resources as they relate to the community needs, and developing a system for disbursing them to crisis teams in an efficient effective manner. This position will also be responsible for assisting with the coordination of special events on behalf of CCIP.
Key Duties & Responsibilities: 
  • Develop and prepare a community resource books for crisis teams tailored by the needs of each community to support areas of  concern (i.e. educational programs, drug and alcohol programs, employment programs, parenting/SNAP programs, mental health and counseling programs, etc.)
  • Provide follow-up services and/or activities to community members serviced on the prior weekend, as directed
  • Manage all community member and partnering agency incoming calls as they relate to CCIP
  • Maintain accurate and confidential records as they relate to law enforcement data received
  • Attend community based and police district meetings, as required;
  • Establish and maintain strong working relationships with community-based organizations and resources, police, schools, faith-based organizations and community leaders in assigned targeted areas;
  • Maintain and input accurate program documentation (incident reports, tracking sheets, etc.),
  • Prepare reports on program collected data,
  • Brief and report to the program coordinator  concerning issues and progress,
  • In collaboration with the CCIP Coordinator, oversee CCIP fleet management;
  • Perform other related duties as assigned by the CCIP coordinator.
Education, Knowledge, Skills & Abilities: 
EDUCATION AND QUALIFICATIONS:
  • An Associate degree is required; bachelors is preferred
  • Knowledge and experience applying principles, practices and techniques of public relations and community outreach programs
  • experience working with at-risk populations strongly preferred;
  • Excellent customer service skills
  • supervisory experience is preferred;
  • Must possess a valid driver’s license, automobile insurance, and have a good driving record;
  • Must have the ability/willingness to drive own vehicle or program vehicle upon request;
  • Knowledge of Philadelphia’s social service system preferred;
  • Strong interpersonal, problem solving, and decision making skills;
  • Excellent verbal and written communication skills;
  • Must be proficient in Microsoft Office products (Excel, Word, etc.) and database experience.
Contact Info
Contact Info: 
Forward cover letter and resume (mail or fax) to: Attn: George D. Mosee, Jr. Email: george.mosee@paan1989.com