The Achieving Reunification Center (ARC) is a program partner of the Urban Affairs Coalition (UAC) and is funded by the Philadelphia Department of Human Services. ARC is the only one-stop facility in the nation specifically focused on helping to reunify parents with their children in out-of home placement. ARC’s primary goal is to assist parents in overcoming barriers toward family reunification. All services are guided by child welfare, public benefits and workforce policies. ARC brings systems together to help parents achieve positive outcomes.
The ARC Administrator is responsible for conducting its operations in an efficient and effective manner, in accordance with the policies and procedures set-forth by the Advisory Board of Directors. This individual will provide program oversight, administration, program development and evaluation, policy/platform development and leadership to the center’s Children’s Learning Center; technical training and workforce development programs and services; counseling, support and parent education programs; housing and financial counseling programs, and fatherhood support initiative.
The ARC Administrator is also responsible for managing, assessing, and documenting performance outcomes and corrective action plans as needed for a team of subcontractors e.g. Pathways PA, Community Council, Center for Literacy, and the Philadelphia Opportunities Industrialization Center, who provide critical ARC client support services.
The ARC Administrator will represent the program on a local, state and national level, and will develop and administer operational policies and procedures. This individual will be responsible for projecting and managing the ARC’s annual budget and its staff members.
The ARC Administrator will report to the Advisory Board of Directors which currently is comprised of Urban Affairs Coalition and the Department of Human Services staff.
Key Duties & Responsibilities:
• Oversee all grants/funding streams, program operations, and any specialized initiatives;
• Develop new resources and community partnerships to support current program efforts and expansion;
• Develop ongoing collaboration and referral process with each DHS Community Umbrella Agency insuring maximum participation and successful completion of the ARC intervention services;
• Develop outcome goals for ARC participants and sub-contractors;
• Develop data collection process to measure achievement of outcome goals and objectives for ARC participants and sub-contractors;
• Take a leadership role and drive the long-range strategic planning, implementation, monitoring and evaluation of the impact of the center’s efforts.
• Develop an organizational structure and spirit, with clearly defined responsibilities and lines of authority and accountability based on a strategic plan and organizational chart;
• Lead and provide direct supervision to staff reports and assist in talent procurement for new or existing vacant positions;
• Oversee all supervision and professional development procedures, periodic performance evaluations for a staff of 20-30 individuals;
• Develop a reporting format based on the strategic goals to use in regular meetings with board members;
• Work with key partners to develop and/or refine an efficient performance measurement and management system.
Financial Sustainability and Resource Development:
• Co-develop, implement and monitor an annual budget that reflects strategic objectives;
• Ensure compliance with all federal, state, and local contractual agreements;
• Ensure that all progress reports, invoicing, and financials are up to date and accurate for submission to funders;
• Develop relationships with private foundations and federal, state, and local government agencies to secure and maintain funding for the center’s efforts.
Education, Knowledge, Skills & Abilities:
Experience and Qualifications:
• Master’s degree preferred in public policy, social work/human services, or non-profit management;
• A minimum of 5 years of progressive experience in senior management, program development, and compliance;
• Demonstrated track record of success in leading program development and management, experience in a non-profit or social services arena is strongly preferred;
• Experience in working with public funding, grants, and contracts and associated reporting requirements;
• Experience working with diverse communities, building partnerships and coalitions;
• Demonstrated supervision skills, including use of excellent listening skill and ability to motivate staff;
• Administrative acumen and sound analytical skills;
• Excellent communication skills, both verbal and written.